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Internship: Events Department (from Sep 2019) Full Time

en Hotel Pulitzer Barcelona en Barcelona (Publicado en 15-07-2019)

GeneralThe Pulitzer Hotel is looking for hospitality students to complete an internship in Events Department. The chosen candidate will enjoy a great opportunity to work in one of the most vibrant design hotels in Barcelona.Main responsibilitiesWe are looking for a competent Groups & Events Trainee to assist the F&B Director and the Sales Manager to oversee and organize groups and events that will make an impact to a target audience. You?ll ensure groups and events are successful and cost-effective, paying attention to budget and time constraints. A Sales Groups & Events trainee is, above all, a project coordinator who understands marketing and promotion techniques.

We want to see enthusiastic candidates with fresh ideas and the organizational skills required to not leave anything about an event to chance.Operational duties: oReceive and convert incoming enquiries to achieve targets and maximize revenue.oSeek opportunities to increase sales and conversions within the team.oFocus on a consistently executed up-selling approach.oBuild strong relationships with customers, travel agencies & corporate accounts to fully understand their needsoPlan event from start to finish according to requirements and to ensure event is completed smoothly and step up to resolve any problems that might occur.oCome up with suggestions to enhance the event?s success.oPerform other reasonable job duties as requested by Supervisors.Service Standards: oWell-organized with multi-tasking skills, excellent organizational and administration skills.oThank all guests with genuine appreciation. oAnticipate and address all guests? requirements.oConsistently offer professional, friendly and engaging service.oProvide special attention to VIP or long stay customers.oFollow proper escalation procedures when addressing guest concerns. oBecome an inhouse hotel ambassador of all services and outlets of the hotel. ?oStudents or graduates related to Tourism / Hospitality Management from around the world.oEU visa and university agreement are mandatoryoFriendly and guest-oriented.oStrong verbal and written communication skills.oGood knowledge of Spanish and English languages.

Other languages are considered a plus.oBeing a genuine ambassador with a "Yes, of course!" attitude. oStrong interpersonal and problem solving abilities

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