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Bellboy - Hilton Diagonal Mar Barcelona Full Time

en Hilton Diagonal Mar en Barcelona (Publicado en 19-07-2019)

As a bellboy, you will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included. A Doorperson contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Welcome Guests on arrival and assist with their luggage

  • Oversee delivery and safe keeping of luggage, keep the luggage room in order

  • Stay current on all hotel services as well as VIP requirements and special events

  • Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity

  • Provide support to the Concierge in cases of emergency

  • Comply with all hotel security, fire regulations and Health & Safety legislation

  • Project a professional manner with an emphasis on hospitality and guest service

Bellboys serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in this position and driving preferably in a hotel, leisure or retail sector

  • English and Spanish conversational

  • Positive attitude and good communication skills

  • Commitment to delivering a high level of customer service

  • Excellent grooming standards

  • Ability to work on your own and as part of a team

  • Flexibility to work night shifts

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