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Product Support Adviser (German) Full Time

en Blu Selection Barcelona en Barcelona (Publicado en 24-05-2020)

The Company.

Time for a new challenge abroad. This multinational leader in the technology sector ? smartphone, tablet, etc. is recruiting for German speaking candidates for their international team in Athens!

With +8.000 passionate people from all over the world, this makes it an exceptional place to work.

Professional training, company events, multicultural teams, the experience of Athens ? you will definitely find something for you here.

Tasks

The Job.

In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products

? Identify, reply and solve customer?s requests via phone, email and chat

? Troubleshoot technical issues

? Assist in pre-sales and after-sales enquiries

? Ensure a high level of service and customer satisfaction

Requirements

The Profile.

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

? You are a native German speaker with advanced business English

? You have a strong customer focus and always ready to help

? You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills

? IT knowledge as familiarity with iOS and/or MacOS is preferred

? You are able to work in fast-paced environments

? You are a real team player and enjoy working in multicultural environments

Benefits

The Offer.

? A full-time job, 40 hours a week

Salary: 14 salaries per year x 1200? gross per month + 100? monthly gross relocation (only for the 1st working year) + 100? gross upon training completion + 300? gross after 6 months plus

? Accommodation Allowances: 125? monthly gross accommodation (only for the 1st working year)

? Schedule: day-time rotating shifts from Monday to Sunday between 9 am ? 9 pm

? A Quality Certified Management Company

? A Multicultural environment: 8.000+ passionate people from +90 countries working together

? A Company offering you not only a job, but a full experience abroad!

? A recognized training delivered by the biggest brands

? A complete relocation package including:
Flight ticket to Athens

Hotel accommodation for 2 weeks with breakfast

Assistance in finding a flat + real estate agency fee paid by the Company

Flight ticket to your home and back every year

Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round


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