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Norwegian Customer Support Full Time

en Recruit4.work Málaga en Málaga (Publicado en 29-10-2020)

Company profile


Our Client was founded in Norway, their core business was security solutions for the residential and small business market in Norway, Sweden and Ireland. With an ambitious European growth strategy, currently operates in Norway, Sweden, Ireland, Finland, Spain and France and protects more than 525,000 customers in Europe.


They continues to invest more in the security industry, both through organic growth and through several acquisitions between 2014 and 2018.


These will be your tasks

  • Meeting and exceeding Customer needs and discovering the best solution

  • Identify and provide effective solutions for any issues

  • Providing outstanding Customer service at all times

  • Providing Support in their native language Norwegian but also for our English-speaking customers on all channels

  • Processing of bookings within the booking system of the company

  • Communicating with Operators around the globe to process customer bookings

  • Proactively identify opportunities when dealing with all client queries

You're offering these qualifications

  • Customer Service experience (at least 1 year in a call centre or helpdesk position)

  • IT skills from the previous role would be beneficial

  • Experience to deal with demanding customers/ complaint handling

  • A good communicator with excellent verbal and written use of their native and English language

  • Good time management skills and organized with attention to details

We're offering these benefits

  • Competitive salary

  • Monthly performance bonus

  • Monthly meal allowance

  • Relocation Package

  • Great office location with easy access by public transport

  • Career Opportunities


Please do NOT Apply if you don´t speak the Norwegian language!!


Location


Fuengirola, Spain



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