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Customer Service Administrator Full Time

en Raytheon Professional Services GmbH Barcelona en Barcelona (Publicado en 14-09-2021)

About Raytheon Professional Services

Raytheon Professional Services (RPS) is one of the world's largest training and development solutions providers. RPS has helped global organizations transform the way they provide learning across their enterprise. Our employees are constantly shaping and exploring new ways to blend learning models with new technologies to engage and inspire learning. To find more about us at www.rps.com.

We are looking for a full time Customer Support Administrator with a Native level of Swedish to provide B2B support to our clients. This role can be totally or largely homeworking depending on your location and will follow a fixed working time of 08:00-17:00 Monday to Friday.

This position will be for a temporary support for a period of 6 months, with a potential to convert to a permanent position.

The ideal candidate will be a proficient level Swedish speaker, have experience in customer service and administration and will be resident in Spain. Knowledge of Microsoft Office, Ticketing Systems and call centre software would be an advantage.

What you?ll be doing:

  • E-mail and telephone helpdesk support
  • Outbound support calls
  • General administrative activities such as data entry and management

What we are looking for:

  • Previous customer service and administration experience
  • Previous experience using Microsoft Office applications
  • Previous experience with Ticketing Systems and Call Centre Software would be an advantage
  • Proficiency in spoken and written Swedish language
  • Fluent in spoken and written Business English
  • Occasional travel expected within the Scandinavian Countries

Benefits we offer:

  • Dynamic and international environment
  • Flexible compensation plan to offset against Tax withholding: childcare and public transport spending
  • Working hours: 8:00 to 17:00 Mon ? Fri
  • Comprehensive induction and ongoing development

Contract length: 6 months

Job Types: Full-time, Temporary

Work Remotely:

  • Yes

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