Descripción

IT Support Specialist

Company: Finstars Capital SL
Location: Spain
Job Type: Full-Time

Job Overview

Finstars Capital SL is seeking a skilled and reliable IT Support Specialist to join our team in Spain. The ideal candidate will be responsible for providing technical support, maintaining IT systems, and ensuring smooth day-to-day operation of hardware, software, and network infrastructure across the organization.

Key Responsibilities

• Provide first-line technical support for hardware, software, and network issues
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment
• Support Microsoft Windows environments, Microsoft 365, email systems, and business applications
• Troubleshoot system, network, and user access issues in a timely manner
• Manage user accounts, permissions, and password resets
• Monitor system performance and assist in maintaining IT security and network stability
• Perform routine updates, backups, and system maintenance tasks
• Document technical issues, solutions, and support activities
• Coordinate with vendors and service providers when required
• Support onboarding of new employees with IT setup and access provisioning

Requirements

• Bachelor’s degree or diploma in Information Technology, Computer Science, or related field
• Proven experience in IT support, help desk, or technical support roles
• Strong knowledge of Windows OS, Microsoft 365, and basic networking concepts
• Familiarity with remote support tools and ticketing systems
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service abilities
• Ability to work independently and manage multiple support requests efficiently

Preferred Qualifications

• Certifications such as CompTIA A+, Network+, Microsoft Certified, or similar
• Experience with cloud platforms, cybersecurity basics, or virtualization
• Knowledge of IT asset management and documentation practices
• Fluency in Spanish and English is preferred

What We Offer

• Competitive salary and benefits package
• Professional and collaborative work environment
• Opportunities for career growth and advancement
• Ongoing training and technical development programs

Sueldo: 172.000,00€ al año

Ubicación del trabajo: Empleo presencial