Descripción

IT Support Specialist

Company: YKPCX SL
Location: Spain
Job Type: Full-Time

Job Overview

YKPCX SL is seeking a motivated and technically skilled IT Support Specialist to join our team in Spain. The ideal candidate will be responsible for providing day-to-day technical support, maintaining IT systems, and ensuring smooth and efficient operation of all hardware, software, and network services across the organization.

Key Responsibilities

• Provide first-line technical support for hardware, software, and network-related issues
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment
• Support Microsoft Windows, Microsoft 365, email systems, and business applications
• Troubleshoot system errors, connectivity issues, and user access problems
• Manage user accounts, permissions, and password resets
• Monitor IT systems and assist in maintaining network performance and security
• Perform regular system updates, backups, and preventive maintenance
• Document technical issues, solutions, and IT procedures
• Assist with onboarding and setup of IT equipment for new employees
• Coordinate with vendors and service providers when necessary

Requirements

• Bachelor’s degree or diploma in Information Technology, Computer Science, or related field
• Proven experience in IT support, help desk, or technical support role
• Strong knowledge of Windows OS, Microsoft 365, and basic networking
• Familiarity with remote support tools and ticketing systems
• Strong troubleshooting and analytical skills
• Good communication and customer service skills
• Ability to work independently and manage multiple tasks

Preferred Qualifications

• Certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus
• Experience with cloud services, cybersecurity basics, or virtualization
• Knowledge of IT asset management and documentation practices
• Fluency in Spanish and English preferred

What We Offer

• Competitive salary package
• Professional and supportive work environment
• Career growth and advancement opportunities
• Training and continuous learning opportunities

Sueldo: 165.000,00€ al año

Ubicación del trabajo: Empleo presencial