Grand Hyatt Barcelona
1 - 2 Años
€
No Revelado
Barcelona
Summary At Oasis Spa at Grand Hyatt Barcelona, a sanctuary of wellbeing within one of the city’s most iconic luxury hotels, we are looking for a warm, attentive, and service‑oriented Spa Receptionist to join our Wellness team. If you are passionate about guest care, thrive in a refined hospitality environment, and take pride in delivering seamless and personalized service, this is an exciting opportunity to be part of a world‑class spa experience within an international luxury brand. About the Role As a Spa Receptionist, you are the first and last point of contact for our spa guests. You play a key role in creating a welcoming, calm, and professional atmosphere while ensuring the highest standards of service, organization, and brand representation. You will support daily spa operations, manage reservations and payments, maintain accurate records, and ensure every guest experience reflects the excellence and luxury standards of Grand Hyatt Barcelona. Key Responsibilities Welcome guests warmly and professionally, creating a calm and inviting spa environment. Manage spa reservations, program enrollments, and guest inquiries with efficiency and care. Process payments, handle cash transactions, and complete daily sales reconciliation. Maintain accurate records, inventories, and required administrative paperwork. Ensure spa areas and reception desk are clean, organized, and well‑stocked. Support daily operations by checking facilities, equipment, locker rooms, and retail displays. Communicate important information across shifts and report any guest or facility issues to management. Collaborate closely with spa therapists and hotel teams to ensure a seamless guest experience. Assist with setup and organization for special events and operational needs. Perform additional duties as assigned. Qualifications Qualifications High School diploma required; college degree preferred. Previous customer service experience; spa, wellness, or hospitality experience is an advantage. Experience handling payments and cash transactions. Excellent communication and customer service skills. Well‑organized, proactive, and able to multitask in a fast‑paced environment. Professional appearance, discretion, and strong team spirit. Basic computer and office system proficiency. Ability to lift up to 25 lbs and stand for extended periods. Availability to work nights, weekends, and holidays. Care Connects Us – Do Our Values Speak to You? At Hyatt, we care for people so they can be their best. Our values guide everything we do and create an environment where wellbeing, inclusion, and personal growth are truly lived every day. What You’ll Love About Working With Us Special Hyatt hotel rates for you, your family, and friends from day one. Discounts at our restaurants and bars. Employee restaurant with healthy and varied daily menus. Free access to a wellbeing platform focused on mental health and personal development. Continuous learning, development programs, and career growth opportunities within Hyatt and Arch Amenities Group. Be Part of Something GRAND With over 1,150 hotels in more than 70 countries, Hyatt is consistently recognized as a Great Place to Work. Join the Oasis Spa at Grand Hyatt Barcelona and become part of a global team dedicated to care, excellence, and unforgettable experiences.
5 mes(s) 22 día(s) atrás